Refund policy

Return Policy

At Soft Meets Bold, our priority is to ensure that every customer has a positive experience with our products and services. We take pride in providing exceptional coffee and customer service.

Coffee and coffee husks

Due to the nature of our products, including whole bean or ground coffee and coffee husks, which are perishable and freshly roasted, we are unable to accept returns on coffee orders. However, if there is an error with your order, please reach out to us at info@softmeetsboldcoffee.com within 15 days of your purchase, and we will gladly assist you in resolving any issues.

Thank you for choosing Soft Meets Bold. We appreciate your support and look forward to serving you again soon.